Effective Date: [1 May 2024
1. Introduction
At MayasVogue, we are committed to providing you with a seamless shopping experience, including reliable and efficient shipping. This Shipping Policy outlines our shipping methods, costs, delivery times, and other important details regarding the shipment of your orders.
2. Shipping Destinations
We offer shipping to various destinations worldwide. However, certain remote areas or countries may have limited shipping options. Please check the availability of shipping to your location during the checkout process.
3. Shipping Methods and Costs
Domestic Shipping
- Standard Shipping: 4 business days, Cost depending on the location
International Shipping
- Standard International Shipping: 7 working daysÂ
Shipping costs are calculated based on the weight, dimensions, and destination of the package. The total shipping cost will be displayed at checkout.
4. Order Processing Time
Orders are processed and shipped within 1 working business days of receiving your order confirmation. Orders placed on weekends or holidays will be processed on the next business day.
5. Delivery Times
Delivery times vary based on the shipping method selected and the destination of the order. Estimated delivery times are provided during the checkout process. Please note that these are estimates and actual delivery times may vary.
6. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. You can also track your order status in the “My Account” section of our website.
7. Shipping Restrictions
Certain items, such as those containing hazardous materials, may be subject to shipping restrictions and cannot be shipped to certain destinations. We will notify you if any part of your order is restricted.
8. Customs, Duties, and Taxes
For international orders, customs duties, taxes, and import fees may apply and are the responsibility of the recipient. These charges vary by country and are not included in the total cost of your order at checkout. Please check with your local customs office for more information.
9. Address Changes
Please ensure that your shipping address is correct when placing your order. If you need to change your shipping address after placing an order, contact us immediately at [write@mayasvogue.com]. We will do our best to accommodate address changes before the order is shipped. However, once the order has been shipped, we cannot change the address.
10. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us at [write@mayasvogue.com] or within 2 working days of the estimated delivery date. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
11. Contact Information
For any questions or concerns about our Shipping Policy, please contact us at:
MayasVogue write@mayasvogue.com
